Intro
Welcome to Wellness Veterinary Hospital & Diagnostics Centre
Wellness Veterinary Hospital & Diagnostics Centre has been operating since 2016. Our veterinary clinic is founded on the belief that a sense of wellness is essential to both pet owners and pets, no matter what life stage your pet is at. From puppy and kitten vaccination, routine health check, treating minor illnesses, to helping the ageing and ailing ones finding quality of life, our mission is to give the best possible pet care advice to the owner.The Wellness Edge
We understand that each human-pet family is different, just like each pet has its own unique personality, each family can provide different level of pet care; therefore, we tailor our treatment to give the best possible outcome and a sense of comfort and wellbeing to the owners, knowing that they are doing all they can in their comfort zone.
Our veterinarians, technicians and nurses are trained to the highest standards. Their thorough knowledge of the medical procedures and medicines ensures that all our patients get the best in prevention and healing care.
Our clinic is stocked with all the necessary lifesaving equipment, medications, and experienced medical team to receive and care for patients 24/7/365. Our team is always here to listen and to help.
Our Dedication
We’ve trained hard to give your pets the best possible care and attention. Our team gained a reputation for the dedicate, caring and professional veterinary services provided to pets in Hong Kong.Our Values
Honesty
You are known for your integrity, authenticity, and transparency. You are non-political, and you treat people with utmost respect regardless to whether you agree with them or not. You only say things about your fellow colleagues that you say to their face.
Communication
You provide excellent experience to our pet patience and their owners every paw-step of the way, you are professional, timely, compassionate, and informative when you communicate whether to clients or to your colleagues. You clearly express what you wish to convey, and you provide candid, helpful, respectful and timely assistance to your team and to clients. You listen well and seek to understand before reacting, and maintain calm poise even in stressful situations.
Selflessness
You do what is best for the company and to your team members. You inspire others with your actions and care intensely about your team members, about our pet patients, and about the clients. You prioritise the emotional wellbeing of your colleagues and sustain a positive and fun environment. You are confident, humble tenacious and optimistic.
Excellence
You hold yourself to the highest standards, and you continuously drive Excellence in Every Aspect yourself and those around you to deliver exceptional, and compassionate patient care. You rise to the occasion and no matter if some situations are difficult, and you openly and freely admit mistakes, even if doing so is sometime embarrassing or you are worrisome about it.
Inclusions
You nurture and embrace different perspective from different team collaborate respectfully, effectively and with people of diverse backgrounds and cultures.
Learning
You are curious and eager to learn more, improve your skills, and advance your knowledge. You want to progress and proactively seek continuous professional education, and you always seek to improve yourself.
Community
You participate and help educate, inspire, empower, earn the trust of and support the community and our society. You share your passion and dedication and set out to make a positive impact on the lives, wellbeing, and welfare of all animals.
Compassion
You are empathetic to our pet-patients, our clients, and fellow staff. You are aware of distress, confusion, and sadness in difficult situations, and you are keen on alleviating it. You are listening, supportive, and understanding and you demonstrate it humbly.
Our Mission
Professional, Caring and Dedicated Medical Care For Your Pet.
We’ve trained hard to give your pets the best possible care and attention. Our team gained a reputation for the dedicate, caring and professional veterinary services provided to pets in Hong Kong. We continue to maintain and expand our knowledge and skills at every opportunity. We also strongly believe in mentoring those new to their field, via traineeships and work experience.
Our Vision
With the firm belief of “Adopt Don’t Shop”, although we still treat animals that need veterinary attention under animal trader’s care, out of love and care of the animals, we do carry a surcharge on top of our usual bills for animal traders. This is in hope to deter the buying and selling of lives.
We do our best to educate the public and empower our clients about pet health and care with a hope to reduce pet-abandoning
